At Taliya Desk, we want you to be satisfied with your purchase. If you receive a defective or damaged item, you may request a return or exchange under the following conditions:

1. Eligibility for Return

  • Items must be reported as damaged or defective within 1–3 days of delivery.
  • Items must be unused and in their original packaging.
  • Proof of damage (such as photos) may be required for verification.

2. Return Process

To initiate a return, please contact us at [email protected] within the specified time. Our team will guide you through the return procedure.

3. Refund Method

Refunds will be issued in the form of cash at the time of item pickup or as agreed upon during the return process.

4. Non-Returnable Items

Items that show signs of use, damage due to misuse, or are returned outside the 1–3 day window will not be eligible for return or refund.

5. Exchange

In case of an incorrect or defective item, an exchange may be arranged upon return approval, depending on availability.

6. Contact Us

For any return or refund inquiries, please reach out to:
Email: [email protected]